Privacy Policy
Camille Nanette Privacy Policy
Dated: August 2026
This Privacy Policy explains how Camille Nanette (“we”, “us”, “our”), a sole trader registered in the Netherlands, collects, uses and protects your personal data.
This Policy applies when you visit or interact with our websites located at www.camillenanette.com and www.faefever.com (together, “the Website”), sign up for our communications, book or purchase our services, or otherwise communicate or interact with us.
For the purposes of applicable data protection law, including the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”), Camille Nanette is the data controller responsible for your personal data.
Personal data means any information that relates to an identified or identifiable individual.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@camillenanette.com.
What Personal Data Do We Collect and How Do We Collect It?
We may collect personal data directly from you when you:
Subscribe to our newsletter or mailing list.
Sign up for a free resource, lead magnet, Play Date or other offering.
Complete a contact, enquiry, registration or booking form.
Book a call, session, event or service.
Purchase a product or service.
Contact us by email, social media or another communication channel.
Participate in one of our programmes, events or services.
Otherwise provide information to us voluntarily.
We may also collect limited information automatically when you use the Website, including through cookies and similar technologies. Please refer to our separate Cookie Policy for further information.
Certain information may also be provided to us by third-party services that we use to operate our business, process bookings or payments, deliver emails, or provide Website functionality.
The personal data we collect through forms will depend on the information requested in the relevant form and the information you choose to provide.
Types of Personal Data We Process
Depending on how you interact with us, we may process the following categories of personal data:
Identity and Contact Information: Such as your name, email address, telephone number and any other contact information you choose to provide.
Enquiry and Communication Information: Information contained in messages, enquiries, emails, forms or other communications you send to us.
Booking and Service Information: Information relating to calls, sessions, programmes, events or other services you book or participate in.
Transaction Information: Information relating to products or services you purchase, including transaction amounts, dates, billing information and payment status.
Technical and Usage Information: Such as IP address, browser type, device information and information about how you interact with the Website, where this information is collected through Squarespace or other permitted website technologies.
Marketing and Communication Information: Your preferences regarding newsletters and other communications, together with information such as whether emails have been delivered, opened or interacted with where this functionality is provided by our email platform.
Payment card information is generally processed directly by our payment providers, such as Stripe, rather than being stored by us.
Why We Process Your Personal Data
We only process personal data where we have a lawful basis for doing so under applicable data protection law.
Depending on the circumstances, we may process your personal data for the following purposes:
To respond to your questions, enquiries or requests.
To provide services, programmes, events or products that you have requested or purchased.
To manage bookings, payments, registrations and our relationship with you.
To provide free resources or other content that you have requested.
To send newsletters, updates and marketing communications where you have chosen to receive them.
To administer, maintain, protect and improve the Website and our services.
To understand how people interact with our Website and communications.
To maintain appropriate business, financial and administrative records.
To comply with our legal and regulatory obligations.
To establish, exercise or defend legal rights where necessary.
Our Lawful Bases for Processing
Under the GDPR, we rely on one or more of the following lawful bases:
Consent: Where you have given us permission to process your information for a particular purpose, for example when you subscribe to our newsletter or agree to optional cookies.
Contractual Obligation: Where processing is necessary to enter into or perform a contract with you, for example when you book or purchase a service.
Legal Obligation: Where we need to process or retain information to comply with a legal requirement, including accounting and tax obligations.
Legitimate Interests: Where processing is reasonably necessary for the operation, administration, security or development of our business and those interests are not overridden by your rights and interests.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
Email Marketing
If you sign up for our newsletter, a free resource, lead magnet or other communication, we may use your contact details to send you the content you requested together with other communications where you have consented to receive them or where we are otherwise permitted to do so by law.
We currently use Flodesk to manage email subscriptions and communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at hello@camillenanette.com.
Unsubscribing from marketing communications will not prevent us from contacting you where necessary in relation to a booking, purchase, contract or other service you have requested.
Sensitive or Special Category Data
We do not intentionally collect or process special category personal data through the Website, such as information concerning your health, race or ethnic origin, religious or philosophical beliefs, political opinions, sexual orientation or other information afforded additional protection under the GDPR.
Please avoid providing this type of information through general Website contact forms or email unless it is specifically requested and necessary for a service we are providing.
Automated Decision-Making
We do not use your personal data to make solely automated decisions that produce legal or similarly significant effects concerning you.
Our email and Website platforms may provide general analytics or engagement information, such as whether an email has been opened or a Website page visited, but we do not currently use this information for automated decision-making.
Who We Share Personal Data With
We use carefully selected third-party service providers to help us operate the Website and provide our services. These providers may process personal data on our behalf or, in some circumstances, as independent data controllers.
We may also disclose personal data where:
We are required to do so by law, regulation, court order or a competent authority.
It is necessary to establish, exercise or defend our legal rights.
It is necessary to protect the rights, property or safety of us or others.
Our business or part of our business is sold, transferred or reorganised, in which case relevant personal data may form part of that transaction.
We do not sell your personal data.
We do not share your personal data with third parties for their own direct marketing purposes without an appropriate lawful basis.
Detailed Information on the Services We Use
We use a number of third-party services to operate our Website and provide our services. The personal data processed by each provider depends on how you interact with us and the functionality being used.
Squarespace
Squarespace hosts our Website and provides Website functionality, security and analytics tools.
Depending on your interaction with the Website and your cookie preferences, Squarespace may process technical and usage information such as IP address, browser and device information, Website activity and cookie-related information.
Where required by law, non-essential analytics or performance cookies are only used after you have provided consent.
Flodesk
We use Flodesk to manage email sign-ups, newsletters, lead magnets and other email communications.
Where you sign up through one of our forms, Flodesk may process information such as your name, email address, subscription status and information about your interaction with our emails, such as whether an email has been delivered, opened or clicked.
We use this information to provide content you have requested, manage our mailing list and send marketing communications where we have an appropriate lawful basis to do so.
You can unsubscribe from marketing communications at any time using the unsubscribe link contained in our emails.
Calendly
We may use Calendly to allow you to schedule calls, sessions, appointments or other services.
When you make a booking, Calendly may process information such as your name, email address, booking details, time zone and any other information requested as part of the booking process.
We process this information where necessary to arrange and provide the service you have requested.
ThriveCart
We may use ThriveCart to manage checkout, purchases, registrations and access to certain products or services.
Where you make a purchase or registration through ThriveCart, information such as your name, contact details, billing information, transaction details and the product or service purchased may be processed.
This information is processed where necessary to enter into or perform a contract with you and to maintain appropriate financial and business records.
Stripe
We use Stripe as a payment processing provider.
Where you make a payment, Stripe may process payment and transaction information, including payment card details, billing information and information required for payment security and fraud prevention.
Payment card details are generally collected and processed directly by Stripe and are not stored by us.
Instagram / Meta
We may link to or embed content from Instagram and may communicate with you through Instagram.
If you choose to interact with us through Instagram or with embedded Instagram content, Meta may process information about that interaction in accordance with its own privacy practices.
We do not currently use Meta/Facebook Pixel for advertising or behavioural tracking on our Website.
Substack
We may link to or embed content or subscription functionality provided by Substack.
If you choose to interact with Substack content or subscribe through Substack, Substack may process personal data in accordance with its own privacy practices.
Changes to the Services We Use
The services we use may change as our business and Website develop. Where we introduce a new service that materially affects how personal data is collected or processed, we will update this Privacy Policy and, where required, obtain any necessary consent.
International Transfers of Personal Data
Some of the service providers we use operate or process personal data outside the European Economic Area (“EEA”), including in the United States.
This means that personal data may sometimes be transferred to or processed in countries whose data protection laws differ from those within the EEA.
Where personal data is transferred outside the EEA, we seek to ensure that an appropriate legal mechanism is in place in accordance with GDPR requirements. Depending on the provider and destination, this may include:
A European Commission adequacy decision.
Participation in an approved framework such as the EU–US Data Privacy Framework, where applicable.
European Commission-approved Standard Contractual Clauses.
Other safeguards permitted under applicable data protection law.
Our service providers may also use their own approved subprocessors in different countries. Further information about international transfers and safeguards is generally available in the privacy policies or data processing terms of the relevant service provider.
Data Security
We take the protection of personal data seriously and take appropriate organisational and technical measures to protect personal information against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure.
We also use established third-party providers to provide services such as Website hosting, email communications, booking and payment processing.
However, no method of transmission or storage of information online can be guaranteed to be completely secure.
How Long We Keep Your Personal Data
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to satisfy legal, accounting, tax, contractual or reporting requirements.
The appropriate retention period depends on the type of information and why we hold it. In determining how long information should be retained, we consider:
The purpose for which the information was collected.
Whether we continue to have a business or contractual relationship with you.
Whether you remain subscribed to our communications.
Applicable legal and regulatory retention requirements.
Whether information may be required to establish, exercise or defend legal claims.
Where you unsubscribe from marketing communications, we will stop sending you those communications. We may retain limited information necessary to record and respect your unsubscribe request.
Certain financial and transaction records may need to be retained for longer periods where required by Dutch accounting and tax law.
Your Rights
Under the GDPR, depending on the circumstances, you may have the following rights in relation to your personal data:
Right of Access: You may request information about the personal data we hold about you and request a copy of that data.
Right to Rectification: You may ask us to correct personal data that is inaccurate or incomplete.
Right to Erasure: In certain circumstances, you may ask us to delete your personal data.
Right to Restriction: In certain circumstances, you may ask us to restrict how we process your personal data.
Right to Object: You may object to certain processing carried out on the basis of legitimate interests.
Right to Object to Direct Marketing: You may object to the use of your personal data for direct marketing at any time.
Right to Data Portability: In certain circumstances, you may request personal data you provided to us in a structured, commonly used and machine-readable format or request that it be transferred to another organisation.
Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
You will not normally be required to pay a fee to exercise these rights. We may need to request information from you to confirm your identity before responding to a request.
To exercise any of these rights, please contact hello@camillenanette.com.
Complaints
If you have a concern about how we handle your personal data, we would welcome the opportunity to address it directly. Please contact us at hello@camillenanette.com.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or, where applicable, another competent supervisory authority.
Cookies
Our Website uses cookies and similar technologies for Website functionality and, where permitted, analytics and other services.
Please see our separate Cookie Policy for further information about the cookies we use and how you can manage your preferences.
Children
Our Website and services are not intended to collect personal data directly from children under the age of 16 without appropriate consent or another valid legal basis.
If you believe that a child has provided personal data to us inappropriately, please contact us at hello@camillenanette.com.
Links to Other Websites
The Website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of those third parties.
We recommend reviewing the privacy policies of third-party websites and services before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, Website, service providers, business practices or applicable laws.
Any updated version will be published on the Website and the date at the top of this Policy will be updated accordingly.
Contact
For questions about this Privacy Policy, our use of personal data or to exercise your data protection rights, please contact:
Camille Nanette
Sole trader registered in the Netherlands
Email: hello@camillenanette.com