General Terms and Conditions
Camille Nanette & FÆ FEVER
Effective: August 2026
1. About These Terms
These General Terms and Conditions (“Terms”) govern the use of our websites, the purchase and use of our services, programmes, events, experiences, digital content and other offerings, and the legal relationship between you and Camille Nanette.
These Terms apply to services and offerings provided under both the Camille Nanette and FÆ FEVER names.
FÆ FEVER is a brand and body of work operated by Camille Nanette and is not a separate legal entity.
Our details are:
Camille Nanette
Sole trader registered in the Netherlands
KVK: 94995680
VAT/BTW: NL005124675B43
Address: Jakop Slegthof 34, 1384 AC Weesp, The Netherlands
Email: hello@camillenanette.com
These Terms apply to individuals, consumers, entrepreneurs, businesses and organisations purchasing or using our services.
Where mandatory consumer protection law gives a Consumer rights that cannot legally be excluded or restricted, those rights take precedence over these Terms.
2. Definitions
For the purposes of these Terms:
“Camille Nanette”, “we”, “us” or “our” means Camille Nanette, the sole trader identified above.
“FÆ FEVER” means the FÆ FEVER brand, community, experiences and offerings operated by Camille Nanette.
“Client”, “Participant”, “Customer”, “you” or “your” means the individual, business or organisation purchasing, booking or participating in an Offering.
“Consumer” means an individual acting for purposes that are primarily outside their trade, business or profession.
“Business Client” means an individual or organisation purchasing primarily for purposes connected with their trade, business or profession.
“Offering” includes any session, programme, advisory engagement, workshop, event, experience, digital product, recording, community space, facilitation, speaking engagement, creative service or other service provided by us.
“Specific Agreement” means a proposal, Statement of Work, engagement letter, programme agreement, waiver, booking page or other written terms relating to a particular Offering.
3. How These Terms Apply
By booking, purchasing, registering for, accessing or participating in an Offering, you agree to these Terms.
Where an Offering has additional terms, a waiver, programme agreement, proposal, Statement of Work or other Specific Agreement, those additional terms form part of the agreement between us.
If there is a conflict between documents, the following order will normally apply:
the Specific Agreement or signed Statement of Work;
any offer-specific schedule or participation terms;
these General Terms and Conditions.
Mandatory law will always take precedence where it cannot legally be varied by agreement.
4. Our Offerings
Our work may include, among other things:
strategic advisory; creative direction; business and project visioning; facilitation; individual sessions; immersions; programmes; retainers; workshops; FÆ FEVER experiences and events; embodiment practices; breathwork; connected breathing; meditation; movement; creative practices; community spaces; speaking; digital content; recordings; courses; resources and other related offerings.
The exact scope, format, duration and deliverables of an Offering will be described on the relevant booking or sales page, proposal, Statement of Work or Specific Agreement.
We may develop, rename, change or discontinue Offerings from time to time.
5. Booking and Formation of the Agreement
A booking or purchase becomes binding when:
we confirm your booking or engagement;
you submit an order through our checkout;
you accept a proposal or Specific Agreement; or
payment is made,
whichever creates a binding agreement in the circumstances.
You are responsible for ensuring that the information you provide when booking or purchasing is complete and accurate.
Where we reasonably believe an Offering is not appropriate for you, we may decline a booking before the Offering begins and refund any amount paid for services not provided.
6. Prices and VAT
Unless stated otherwise, prices quoted to Business Clients are exclusive of VAT and any other applicable taxes.
Where an Offering is made to a Consumer, the total price including applicable VAT and any unavoidable charges will be communicated before the Consumer becomes bound by the purchase.
For bespoke organisational work, advisory engagements, facilitation, speaking engagements and other Business Client work, pricing will normally be set out in a proposal, Statement of Work or invoice.
We may change our prices at any time. A price change will not retrospectively alter the price of an Offering that has already been purchased, unless otherwise agreed in relation to an ongoing or amended engagement.
7. Payment
Unless otherwise agreed in writing, payment is required in advance to secure a booking or place.
Payment may be made:
in full;
through an agreed instalment plan;
monthly where expressly agreed; or
according to a bespoke payment schedule set out in a Specific Agreement.
For larger organisations and bespoke Business Client engagements, invoices are payable within 7 days of the invoice date unless otherwise agreed in writing.
Payments may be processed through third-party providers including Stripe, ThriveCart or other payment processors.
If an instalment or invoice becomes overdue, we may suspend sessions, services, access to programmes, deliverables or other work until payment has been received.
Suspension does not automatically cancel amounts already due under the agreement.
Any specific consequences of early termination or missed instalments for longer programmes or retainers will be set out in the relevant Specific Agreement.
8. Consumer Right of Withdrawal
Where you are legally a Consumer and purchase an applicable Offering at a distance, for example online, you may have a statutory right to withdraw from the contract within 14 days without giving a reason.
This right is subject to exceptions and conditions provided by law.
Where you ask us to begin providing a service during the statutory withdrawal period, we may ask you to expressly request that performance begins during that period.
If you subsequently exercise a valid right of withdrawal after performance has begun at your request, you may be required to pay an amount proportionate to the services already provided, where permitted by law.
Where a service has been fully performed during the withdrawal period following your prior express request and acknowledgement of the consequences, the statutory withdrawal right may cease where permitted by law.
Certain services connected with leisure activities provided on a specific date or during a specific period, such as certain workshops, events or experiences, may be exempt from the statutory withdrawal right.
For qualifying digital content supplied immediately, you may be asked to expressly consent to immediate supply and acknowledge that this may result in loss of your statutory withdrawal right once supply begins.
Nothing in our contractual cancellation policies removes any statutory withdrawal right that applies to you.
Where legally required, Consumers will also be given access to the applicable statutory withdrawal mechanism and model withdrawal form.
9. General Cancellation and Rescheduling
Different Offerings require different cancellation arrangements.
Where an Offering has specific cancellation or rescheduling terms, those specific terms will apply.
Unless otherwise specified, payment secures the time, capacity, place or resources reserved for you.
Individual Sessions
Unless a different policy is stated for the relevant Offering:
If you cancel more than 48 hours before a booked individual session, you may transfer your booking to another available date.
If you cancel within 48 hours, or fail to attend, the payment is normally non-refundable and non-transferable.
Events and Group Experiences
Unless otherwise stated for the particular event, if you cancel more than 7 days before an event, workshop or group experience, we may offer you credit towards another eligible Camille Nanette or FÆ FEVER event.
If you cancel within 7 days, payment is normally non-refundable and no credit is due.
Any credit is subject to availability and any conditions stated for the particular Offering.
These contractual policies apply subject always to any mandatory statutory rights.
10. If We Cancel or Reschedule
We may occasionally need to cancel, postpone, relocate or reschedule an Offering due to illness, facilitator availability, venue issues, safety concerns, insufficient participation or other circumstances.
If we cancel an individual booked service and cannot provide a suitable alternative date, you will be entitled to a refund of the amount paid for the cancelled service.
If we cancel an event entirely, you will be offered either an appropriate replacement/transfer or a refund of the ticket price paid.
Where an event or Offering is rescheduled, we will provide reasonable options having regard to the circumstances and any applicable legal rights.
We are not responsible for incidental costs incurred by you in connection with attending an Offering, such as travel or accommodation, except where liability cannot legally be excluded.
11. Breathwork, Embodiment and Wellbeing Practices
Certain FÆ FEVER and Camille Nanette Offerings may involve practices such as connected breathing, breathwork, movement, embodiment, meditation, somatic awareness, body-based exercises, emotional exploration or other experiential practices.
Nature of These Services
These practices are provided for personal development, education, exploration and wellbeing.
They are not medical care, psychotherapy, psychiatric treatment, diagnosis, physiotherapy or other regulated healthcare, and must not be treated as a substitute for appropriate professional medical, psychological, psychiatric or therapeutic advice, diagnosis or treatment.
We do not diagnose medical or psychological conditions.
We do not prescribe medication or advise you to stop, begin or alter prescribed medical or psychological treatment.
If you have any uncertainty about whether a practice or Offering is suitable for you, you are responsible for seeking advice from an appropriately qualified healthcare professional before participating.
Your Responsibility to Participate Safely
You are responsible for determining whether you are physically, psychologically and emotionally able to participate.
Where requested, you must provide honest and complete information concerning relevant health conditions, contraindications, medication, pregnancy, injuries, recent procedures or other circumstances that may affect your ability to participate safely.
You must follow reasonable safety instructions given before or during an Offering.
You should stop or modify a practice and inform the facilitator if you feel that continuing is inappropriate or unsafe for you.
We reserve the right to modify, pause, decline or stop your participation if, in our reasonable judgement, continuing may present a safety concern for you or another participant.
Any such decision is made as a facilitation and safety decision. It is not a medical diagnosis or medical assessment.
Certain Offerings, including breathwork and FÆ Temple experiences, may require you to complete a separate participation questionnaire, informed-consent form or waiver before taking part.
The waiver supplements these Terms. It does not remove any legal right or liability that cannot lawfully be excluded.
Medical Cancellations
If you are unable to participate because of a medical issue or contraindication, please contact us as soon as reasonably possible.
Requests for a transfer, refund or other accommodation on medical grounds will be considered case by case unless mandatory law requires otherwise.
12. Client Responsibility and No Guarantee of Outcomes
Our work may involve strategic thinking, advice, reflection, facilitation, embodiment, creative direction, experimentation and exploration.
You remain responsible for your own decisions, actions, implementation and outcomes.
In particular, you remain responsible for your own:
business decisions; financial decisions; commercial decisions; professional decisions; creative decisions; personal decisions; implementation and use of any ideas, strategies or recommendations arising from our work.
We may challenge assumptions, identify patterns, create possibilities, offer strategic perspectives and support decision-making, but we do not guarantee any particular financial, commercial, business, professional, personal, emotional, creative or other result.
Testimonials, examples and descriptions of previous experiences do not constitute guarantees that you will achieve similar results.
Nothing we provide constitutes legal, accounting, tax, investment, medical or regulated financial advice unless expressly stated otherwise and provided by a suitably qualified professional.
13. Organisational and Advisory Work
For advisory, strategic, creative, facilitation, speaking, partnership or organisational work, the scope of the engagement may be set out in a proposal or Statement of Work.
The Client remains responsible for decisions made within its organisation and for determining whether recommendations or ideas are appropriate for its circumstances.
Unless expressly agreed otherwise, our role is advisory rather than executive, fiduciary or managerial.
We do not assume responsibility for management decisions or implementation carried out by the Client or third parties.
14. Retainers, Longer Programmes and Bespoke Engagements
Retainers, longer programmes, ongoing advisory relationships and bespoke engagements will normally be governed by a separate Specific Agreement.
That agreement may set out matters including:
scope; duration; minimum commitment; availability; communication channels; response times; payment schedule; instalments; cancellations; termination rights; notice periods; unused sessions; holidays; deliverables; confidentiality and intellectual property.
These General Terms continue to apply except where the Specific Agreement expressly provides otherwise.
15. Intellectual Property
Our Existing Intellectual Property
All intellectual property created, owned or developed by Camille Nanette independently of a particular bespoke Client engagement remains our property.
This includes, without limitation:
our frameworks, methodologies, models, language, concepts, exercises, prompts, processes, practices, programme structures, workshop formats, recordings, written materials, training materials, graphics, website content, photographs, audio, video, course content, community resources and other original materials.
Purchasing or participating in an Offering does not transfer ownership of this intellectual property to you.
Unless expressly agreed otherwise, materials provided to individual participants are licensed for your personal and non-commercial use only.
You may not reproduce, publish, distribute, teach, licence, sell, commercialise, substantially adapt or make our materials available to others without our prior written permission.
Business and Organisational Clients
A Business Client may use final bespoke outputs created specifically for that Client for the purpose agreed in the relevant engagement.
Internal circulation within the Client organisation is permitted only to the extent reasonably necessary for the agreed purpose or as otherwise agreed in writing.
Our underlying methodologies, frameworks, processes, templates, know-how and pre-existing materials remain our intellectual property.
Bespoke Creative Outputs
Where we specifically create a final strategy, concept, naming output, creative direction or other bespoke deliverable for a paying Client, rights to use that final deliverable for the agreed purpose will pass or be licensed as stated in the relevant Specific Agreement once all relevant fees have been paid.
Unless expressly agreed otherwise, this does not transfer ownership of the underlying methodology, tools, frameworks, know-how or reusable elements used to create it.
16. Confidentiality
We respect the confidential nature of information shared with us through private Client engagements and will not intentionally disclose confidential Client information except:
where necessary to provide the agreed service; where you have authorised disclosure; where disclosure is required by law; or where reasonably necessary to protect legal rights or safety.
Business Clients may request additional confidentiality or non-disclosure terms in a Specific Agreement where appropriate.
Groups and Community Spaces
Participants in group programmes, workshops, events and community spaces must respect the privacy and confidentiality of other participants.
You must not share another person's private story, personal information, images, recordings, screenshots or contributions outside the relevant space without their permission.
Because group and community environments involve other participants, we cannot guarantee that another participant will comply with their confidentiality obligations.
17. Recordings of Sessions and Programmes
Some group calls, workshops, programmes or sessions may be recorded, for example so that participants who could not attend live can access the material.
We will inform participants where recording is intended.
Where identifiable participants may appear or be heard, we will seek appropriate consent rather than treating participation alone as blanket consent for recording.
We will explain the intended purpose and audience of the recording.
A recording made for programme participants may not be copied, published or distributed by participants without our prior written permission.
Where practical, participants who do not wish to appear in a recording may be given options such as remaining off-camera, muting themselves or otherwise limiting identifiable participation.
Recording terms for a particular programme may be specified more precisely in the relevant programme agreement.
18. Photography and Filming at Events
Photography or filming may take place at FÆ FEVER or Camille Nanette events.
We do not treat the purchase of a ticket or attendance at an event as unlimited consent for identifiable promotional use of your image.
Where we intend to use identifiable photographs or film of participants for marketing, publicity or other public-facing purposes, we will provide an appropriate way for participants to give or withhold consent.
Where reasonably practical, participants who do not wish to be identifiable in photography or filming will be given a way to make this preference known.
Any consent given for promotional use may be managed in accordance with applicable data-protection law and the terms under which the consent was obtained.
Our Privacy Policy provides further information about how personal data is handled.
19. Community Conduct
FÆ FEVER and Camille Nanette may provide community spaces including messaging groups, online groups, live gatherings, membership spaces or other shared environments.
We ask participants to contribute in a way that respects the safety, autonomy, dignity and privacy of others.
You must not:
harass, threaten or intentionally intimidate another participant;
engage in discriminatory or abusive behaviour;
share another participant's confidential or personal information without permission;
reproduce another participant's creative work without permission;
send spam or repeated unsolicited promotional messages;
use the community primarily to solicit or sell to other participants without permission;
impersonate another person;
or engage in unlawful or materially disruptive behaviour.
We may intervene, restrict access or remove someone from a community, programme or event where we reasonably consider this necessary to protect participants, facilitators or the integrity and functioning of the space.
Where a participant is removed because of serious misconduct or a material breach of these Terms, they will not automatically be entitled to a refund, subject to mandatory legal rights.
20. Participation and Personal Boundaries
Our work may invite reflection, experimentation, creativity, emotional awareness and embodied experience.
Participation is always subject to your personal agency.
Except where necessary for immediate safety, you are responsible for deciding whether and how deeply you wish to engage with an invitation, exercise or practice.
You may decline or modify a practice.
This does not mean that every Offering can be adapted to every individual circumstance. Where an essential part of an Offering is unsuitable for you, we may discuss whether a different Offering is more appropriate.
21. Digital Content
We may provide digital content including recordings, audio, video, workbooks, prompts, written resources, courses or downloadable materials.
Unless expressly stated otherwise, access is granted to the purchaser personally and may not be shared with others.
Digital content remains protected by our intellectual property rights.
We do not guarantee permanent lifetime availability of hosted digital content unless an Offering expressly promises lifetime access.
Where access is described for a specific period, it will be available for that period subject to reasonable maintenance, technical limitations and circumstances outside our control.
Any Consumer waiver or loss of statutory withdrawal rights relating to immediately supplied digital content will only apply where the requirements of applicable law have been met.
22. Third-Party Platforms and Services
We may use third-party services including Squarespace, Flodesk, Calendly, ThriveCart, Stripe, video-conferencing platforms, messaging platforms, social media services and other technology providers.
We are not responsible for outages, technical failures, changes to functionality or acts of third-party platforms outside our reasonable control.
Your use of those services may also be subject to the provider's own terms and privacy policies.
Our Privacy Policy provides additional information about third-party processing of personal data.
23. Website and Content
All content on our websites is provided for general information and to describe our work and Offerings.
We take reasonable care with the information we publish, but website content may change and we do not guarantee that every page will always be complete, current or error-free.
Links to external websites or resources are provided for convenience or context. We do not control and are not responsible for third-party content.
24. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in these Terms removes mandatory rights available to Consumers.
You are responsible for your decisions and actions arising from participation in our Offerings.
To the fullest extent permitted by law, we will not be liable for indirect or consequential losses, loss of profit, loss of revenue, loss of business opportunity or similar commercial loss arising from an Offering.
For Business Clients, to the fullest extent permitted by law, our aggregate contractual liability arising from a particular engagement will normally be limited to the fees paid or payable to us for that engagement during the preceding 12 months, unless a different liability arrangement is expressly agreed in writing.
This limitation does not apply to liability that cannot lawfully be excluded or limited.
Nothing in these Terms is intended to exclude liability arising from intentional misconduct or other circumstances where exclusion or limitation would be prohibited by applicable law.
25. Force Majeure and Circumstances Beyond Our Control
We will not be responsible for delay or failure to perform an obligation where this results from circumstances genuinely outside our reasonable control.
Such circumstances may include serious illness, natural disaster, extreme weather, government action, epidemic or pandemic restrictions, transport disruption, major infrastructure failure, internet or platform outage, venue closure or other comparable events.
Where possible, we will seek a reasonable solution such as rescheduling, alternative delivery or another appropriate arrangement.
Mandatory Consumer rights remain unaffected.
26. Changes to Services
We may make reasonable changes to the format, timetable, facilitator, platform, venue or content of an Offering where necessary.
Any material change will be communicated where reasonably possible.
Where a material change substantially alters what you purchased, we will consider an appropriate remedy having regard to the circumstances and your legal rights.
27. Complaints and Resolving Problems
If you are unhappy with an Offering or believe something has gone wrong, please contact us at hello@camillenanette.com.
We ask that you explain the issue and, where relevant, identify the booking or service concerned.
We will aim to deal with complaints reasonably, fairly and without unnecessary delay.
Nothing in this clause limits your right to pursue any remedy available to you under applicable law.
28. Privacy
We process personal data in accordance with our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
Where an Offering involves special category information, including certain health information required for safe participation in breathwork or embodiment practices, additional information or consent may be provided through the relevant form, waiver or privacy notice.
29. Changes to These Terms
We may update these Terms where reasonably necessary, including because our services, technology, business model or legal obligations change.
The Terms applicable to a one-off purchase will normally be the version that applied when the agreement was entered into.
For ongoing services, we may update the Terms where the agreement permits this and the change is reasonable.
Where a material change affects an ongoing Client relationship, we will provide appropriate notice and any rights required by applicable law.
30. Severability
If a provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the extent necessary to make it lawful where possible.
The remaining provisions will continue to apply.
31. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean that we have waived our right to enforce it later.
32. Assignment
You may not transfer your contractual rights or obligations to another person without our prior written agreement, except where mandatory law provides otherwise.
We may use contractors, collaborators or specialist providers to assist with delivering an Offering where appropriate, while remaining responsible for our contractual obligations as required by law.
33. Governing Law and Jurisdiction
These Terms and agreements with Camille Nanette are governed by Dutch law.
Where you are a Consumer, this choice of law does not deprive you of mandatory consumer protections that apply to you under the law of your country of residence where such protections cannot legally be excluded.
Any dispute will be submitted to the competent court in the Netherlands unless mandatory law gives you the right to bring proceedings elsewhere.
34. Contact
Questions about these Terms may be sent to:
Camille Nanette
Jakop Slegthof 34
1384 AC Weesp
The Netherlands
KVK: 94995680
VAT/BTW: NL005124675B43
Email: hello@camillenanette.com